Shipping policy

Shipping Policy

Thank you for shopping with Tails & Whiskers Co.

Order Processing

Orders are typically processed within 2–5 business days. Processing times may vary during holidays, sales events, or periods of high order volume.

Shipping Times

Estimated shipping times vary by product and destination. Most orders arrive within 5–10 business days after processing. Delivery times are estimates and are not guaranteed.

Tracking Information

Once your order ships, you will receive a confirmation email with tracking information when available.

Shipping Rates

Shipping costs are calculated at checkout unless otherwise stated. Promotional free shipping offers may be available from time to time.

Lost or Delayed Packages

Tails & Whiskers Co. is not responsible for carrier delays once an order has been shipped. If your package is lost in transit, please contact us and we will do our best to assist.

Contact Us

If you have any questions regarding shipping, please contact us at support@tailsandwhiskerscompany.com.